Frequently asked questions

Three steps. First, send a short message through the contact form, including three to five days and times that would work for a call. Second, a complimentary 15-minute phone consultation to understand what you are looking for and whether the practice is an appropriate fit. Third, if it is, a 90-minute initial assessment and intake session.

You will receive intake documents, telehealth and financial agreements, privacy information, a Good Faith Estimate, and a request for a payment method. These are completed through the secure portal, never through this website.

Once those are complete, the next appointment is a 90-minute initial assessment and intake session. All required documents are due two days beforehand; an incomplete packet may require rescheduling.

The clinician will say so directly and offer referral options that may be more appropriate. Availability at any referral is determined by that provider or program.

That varies considerably and depends on your circumstances, history, and goals. A treatment plan is developed within the first three sessions and reviewed at least every three months, or sooner when clinically indicated. No one can responsibly promise a timeline at the outset.

Yes. Adolescent eating-disorder therapy is part of the launch scope, with parents and caregivers involved deliberately and with clear expectations about confidentiality, consent, and each person's role in treatment.

Yes. Parent-only consultations are available for caregivers seeking guidance and support.

Eating disorders are the primary specialty at launch. Co-occurring symptoms may be addressed when clinically appropriate and within the clinician's competence and outpatient scope. Active substance-use treatment is not a launch service; referral and coordination are offered instead.

There is no fixed minimum age. Whether outpatient telehealth is appropriate for a particular child or adolescent is a clinical judgment made during the consultation and initial assessment, taking into account developmental stage, the presentation, and the level of family involvement that would be needed.

Yes, when it is clinically appropriate. The practice works with individuals across the lifespan, and with couples and families where that fits the treatment plan. Eating disorders remain the primary specialty.

Zehn Therapy provides scheduled outpatient psychotherapy. It does not provide crisis response, after-hours cover, medical monitoring, or 24/7 support, and messages are not monitored continuously. If you are in immediate danger or experiencing a medical emergency, call 911. The 988 Suicide & Crisis Lifeline can be reached by call or text at 988.

Eating-disorder treatment frequently involves more than one provider. When clinically appropriate and authorized under a signed release, the clinician coordinates with dietitians, physicians, psychiatrists, and treatment programs, and with family members where their involvement is part of the treatment plan.

No. Zehn provides psychotherapy. It does not provide medical monitoring, nutrition services, medication management, or IOP, PHP, or residential care. Where those are needed, the clinician coordinates with the appropriate providers when authorized.

Outpatient therapy is not appropriate for every person at every stage of an eating disorder. The clinician may recommend additional medical or nutritional support, or a higher level of care, when that is what the situation calls for. Referral options are offered without any guarantee of availability.